Mission
Join Us as a Retail Experience Designer!
Are you a creative visionary who loves bringing brand stories to life in physical spaces? Do you excel at the intersection of interior design, visual merchandising, and customer psychology? If so, we want you on our team!
As our Retail Experience Designer, you will shape the future of our physical retail footprint, creating unforgettable, cohesive, and immersive omni-channel journeys for our customers.
Your Core Responsibilities
1. In-Store Graphics & Brand Identity
Omnichannel Consistency: Develop and maintain a high-quality, seamless visual brand identity to boost customer engagement across all channels.
Adaptive Layouts: Tailor designs to fit various point-of-sale constraints while aligning with marketing and communication activation goals.
Display Supervision: Oversee the creation and supply of POP and IOP displays, ensuring visual consistency across sports facades, seasonal campaigns, and visual merchandising.
Guideline Localization: Adapt global brand design guidelines to perfectly fit local country strategies.
2. Visual Merchandising Excellence
Strategic Planning: Optimize product placements and store adjacencies to maximize layout efficiency.
Thematic Displays: Craft captivating seasonal and thematic store displays that turn heads.
Unified Store Journeys: Develop layout, storefront, and customer journey guidelines aligned with global and local strategies.
Cross-Store Consistency: Ensure beautiful, consistent visual standards are maintained across all retail locations.
3. Customer Journey & Display Concepts
Behavior-Driven Design: Understand how customers move through physical spaces to design intuitive layouts that support their needs—including wayfinding, homepages, showcases, focus points, and end-caps/TG.
Commercial Innovation: Propose creative concepts (like triptychs and showcases) to improve the efficiency, flow, and overall attractiveness of sales areas.
Omnichannel Integration: Seamlessly incorporate digital and physical retail experiences.
Memorable Experiences: Create joyful, unforgettable shopping environments that customers love returning to.
4. Execution & Guarantee Implementation
Guideline Compliance: Guarantee that store design guidelines are rigorously applied and executed.
Audits & Store Visits: Conduct regular store visits and quality audits to assess compliance and maintain high standards.
Store Life-Cycle Support: Actively support projects related to new store openings, modernizations, expansions, and downsizing while respecting country-specific strategies.
Project Management: Utilize proven project management methodologies to track the rollout of new concepts.
Vendor & Stakeholder Coordination: Collaborate closely with internal stakeholders and coordinate directly with external suppliers and production vendors.
Operational Ownership: Manage project budgets, timelines, and the physical installation process from start to finish.
Profile
Role Requirements & Skills
Hard Skills & Qualifications
Experience: 3–5 years of proven experience working as a Graphic Designer or in a highly related spatial design role.
Design Toolkit: High proficiency with industry-standard graphic and spatial design tools, specifically Adobe Creative Suite (Photoshop, Illustrator) and 3D SketchUp.
Strong Portfolio: A compelling portfolio showcasing a diverse range of design projects, with a strong emphasis on both digital and physical design execution.
Domain Expertise: Solid understanding of Project Management methodologies and a deeply rooted customer experience-oriented mindset.
Soft Skills for Success
Exceptional Collaboration & Cooperation skills to work seamlessly across teams.
Strong Problem-Solving capabilities paired with a high level of Emotional Intelligence.
A keen Strategic Sense and goal-oriented focus to hit timelines and execution metrics.
High Adaptability and the ability to handle Conflict & Disagreement Management constructively.
Ready to Shape the Future of Retail?
Apply today with your resume and a portfolio showcasing your best retail design, visual merchandising, or customer journey concepts!