Retail Operations & Fulfillment Associate

  • Permanent contract
  • Full-time
  • Experience: no preference
  • BTEC Higher National Diploma, Diploma of Higher Education
  • Warehouse Operative

Mission

The Mission Become an essential part of the operations team to ensure our store is "customer-ready" every morning and our online shoppers receive their orders perfectly and on time. We are looking for energetic, sports-passionate Malaysians who thrive in a fast-paced environment.

What You Will Do

  • Inventory Excellence (Trucks to Pegs): Ensure 100% of received stock is correctly displayed and organized before the store opens. Maintain a clean sales floor and keep error rates below 1% for a seamless shopping experience.

  • E-Commerce Fulfillment: Handle the end-to-end process of picking and packing online orders with high accuracy and a target productivity of 20 items per hour.

  • Team Play: Support the wider team during peak periods, including weekends and public holidays, to prioritize the customer experience.

Profile

Who You Are

  • Active & Agile: You love sports and enjoy a vibrant, physically active work environment.

  • Detail-Oriented: You have good eyesight and basic numeracy skills to ensure zero errors in stock and packing.

  • Flexible: You are available for various shifts (Morning, Afternoon, Evening) and are ready to work weekends and holidays.

  • Communicator: Able to read and understand English.

  • People-Centric: A team player who is prepared to go the extra mile for the user.

  • Location: Based in Decathlon Bandar Sri Damansara