Sports Advisor Full Time (Decathlon KLGCC Mall)

  • Permanent contract
  • Full-time
  • Less than 2 years of experience (Entry level)
  • BTEC Higher National Diploma, Diploma of Higher Education
  • Omnichannel Sales Advisor

Mission

Be a Founding Member: Join Decathlon at KLGCC!

Are you ready to turn your passion for sport into a career and help launch a brand-new store? Do you thrive on providing an exceptional experience? Then join us as a Sports Advisor and become a founding member of the newest Decathlon family at KLGCC!

This isn't just a job; it's a unique opportunity to build a high-performance team and culture from scratch in one of KL's most prestigious and exciting retail hubs. We’re looking for high-energy teammates who want to live an "Experience of a Lifetime."

Why Join the KLGCC Pioneer Team?

  • Be a Pioneer: You’ll be one of the first people to help shape the culture, success, and community engagement of this brand-new store from Day One.

  • Premium Market Impact: Located near the KLGCC area, you will engage with a diverse, high-value customer base. Help grow the sports community, potentially specializing in golf, fitness, and premium outdoor activities.

  • Real Development: Decathlon invests heavily in our teammates. We offer fantastic development and training to help you grow your career beyond the sales floor—whether you aim for management, specialized roles (e.g., in golf or fitness), or even international opportunities.


The Role: Your Day-to-Day Mission

As a Sports Advisor, your mission is simple: ensure every customer leaves "satisfied or satisfied."

You will be the face of Decathlon, bringing your expertise and enthusiasm to:

  • Be a Sports Coach: Share your passion! Greet customers warmly and offer expert advice on products, helping them find the perfect gear for their sport, even suggesting new activities.

  • Create the Best Store: Work alongside your teammates to set up and maintain a beautiful, organized, and inviting department. You'll ensure our stock is accurate and products are displayed perfectly.

  • Be a Problem Solver: Handle any situation—from payments and returns to solving product queries—with a friendly, professional, 5-star attitude.

  • Build the Community: Connect with customers, encourage sign-ups for our loyalty programs, and become a recognizable, trusted resource for the local sports enthusiasts.

If you are customer-focused, love a challenge, and are excited to open a store in KLGCC, apply now! We can't wait to meet you.


Profile

1. The Essentials (Your Toolkit)

  • Education: A minimum of a Diploma in any field.

  • Experience: We welcome Fresh Graduates excited to start their career, as well as experienced professionals looking for a new challenge.

  • Communication: Fluent in English and Bahasa Malaysia (both written and spoken) is essential. Proficiency in other languages is a big plus!

  • Availability: You must be able to play as part of the team during our busiest times, including weekends and holidays.

2. The Winning Mindset (Your Attitude)

  • Customer-First Focus: You genuinely enjoy helping others—teammates and customers alike—and possess a strong sense of service.

  • Adaptable & Responsible: You are a self-motivated individual who thrives in a fast-paced, agile environment and can adapt quickly to change.

  • Digitally Savvy: You're comfortable with technology and ready to embrace digital tools to enhance the shopping experience.

  • Human-First Leader: You possess high standards for yourself and others, combining strong communication skills with an empathetic and people-first approach.


Skills

Customer Service
Business Acumen
Critical thinking
Team Work