Mission
Join the Decathlon Bukit Mertajam (Penang) Team!
Are you ready to turn your passion for sport into a career at a key retail hub for the entire Northern Region of Peninsular Malaysia? Do you thrive on providing an exceptional experience? Then join us as a Sports Advisor at our dynamic Decathlon Bukit Mertajam store!
This isn't just a job; it's a chance to be part of an established, high-volume team that serves a massive, diverse community across Seberang Perai and beyond. We are looking for high-energy teammates who want to live an "Experience of a Lifetime" and help promote active living throughout Penang and the surrounding states.
Why Join the Decathlon Bukit Mertajam Team?
Northern Regional Hub: Work in a strategic, high-traffic location that is the primary sports destination for hundreds of thousands of residents, ensuring a wide variety of customer interactions and sporting needs.
Established Excellence: Join a productive, well-organized team with proven processes for handling high customer traffic. You can hit the ground running and immediately contribute to the store's efficiency and success.
Real Development: Decathlon invests heavily in our teammates. We offer fantastic development and training to help you grow your career beyond the sales floor—whether you aim for management, specialized roles (especially in cycling/running popular in Penang), or even international opportunities within our global network.
Widespread Community Impact: Be a key advisor supporting local schools, clubs, and families, acting as a champion for making sports accessible to the entire mainland Penang community.
The Role: Your Day-to-Day Mission
As a Sports Advisor, your mission is simple: ensure every customer leaves "satisfied or satisfied."
You will be the face of Decathlon, bringing your expertise and enthusiasm to:
Be a Sports Coach: Share your passion! Greet customers warmly and offer expert advice on products, helping them find the perfect gear for their sport, even suggesting new activities.
Create the Best Store: Work alongside your teammates to set up and maintain a beautiful, organized, and inviting department. You'll ensure our stock is accurate and products are displayed perfectly.
Be a Problem Solver: Handle any situation—from payments and returns to solving product queries—with a friendly, professional, 5-star attitude.
Build the Community: Connect with customers, encourage sign-ups for our loyalty programs, and become a recognizable, trusted resource for the local sports enthusiasts.
Ready to bring your passion for sport to the vibrant Northern Region community of Bukit Mertajam? Apply now!
Profile
1. The Essentials (Your Toolkit)
Education: A minimum of a Diploma in any field.
Experience: We welcome Fresh Graduates excited to start their career, as well as experienced professionals looking for a new challenge.
Communication: Fluent in English and Bahasa Malaysia (both written and spoken) is essential. Proficiency in other languages is a big plus!
Availability: You must be able to play as part of the team during our busiest times, including weekends and holidays.
2. The Winning Mindset (Your Attitude)
Customer-First Focus: You genuinely enjoy helping others—teammates and customers alike—and possess a strong sense of service.
Adaptable & Responsible: You are a self-motivated individual who thrives in a fast-paced, agile environment and can adapt quickly to change.
Digitally Savvy: You're comfortable with technology and ready to embrace digital tools to enhance the shopping experience.
Human-First Leader: You possess high standards for yourself and others, combining strong communication skills with an empathetic and people-first approach.