Mission
Job Overview: As our In Store Workshop Technician, you will be carrying out high-quality services and product/service sales, while you guarantee that your customers and users get a long-lasting satisfaction, along with business and environmental performances. We are hiring at these stores: Responsibilities: You will take charge of customer’s sports equipment by providing support in assessing and identifying issues with their equipment either in-person or remotely. You constantly provide high-quality services and guarantee the safety of your customers with their repaired equipment To repair, maintain, and personalize customer equipment with the right tools to guarantee good quality execution of the job. To ensure safety for members, team mates and and also at store level while handling all types of equipment. To prepare and secure physical and digital stock for future and current sales. You are proactive with your customers, promoting a sustainable and safe use of their sports equipment To know all related products/services that we offer to have a better understanding of customers needs. To interact with customers on all available channels to assist on current future needs with their equipment. You empathize with customer/member’s needs, and you maintain a positive attitude. You propose and sell add-on services to facilitate the sports equipment
Profile
What are we looking for: Sportive Strong communication skills in English and Bahasa Malaysia(written and spoken) are essential. Other languages is plus Minimum qualifications: Bachelor's Degree is required Fresh Graduates to more experiences candidates are encouraged to apply Has prior working experience in manufactured goods would be an advantage An entrepreneur, vital and responsible Able to communicate effectively with all levels of the organization. Have a strong desire for continuous improvement and eager to learn Enjoy working in a vibrant and agile environment Strong interpersonal skills- someone who is ever ready to engage, listen and the ability to influence Possess a level of integrity and a team player. Digitally Savvy