Mission
The Worlds Largest Sports Retailer is recruiting passionate sports people to join us as our Sport Department Manager at our store.
We are recruiting for our Mountain, Team Sports, Water Sports, Fitness,Wheels Sports and Running Department!
Would you like to build a smashing career in Retail around Sports?
Game changers and sports enthusiasts, our doors are wide open for you!
In this role you will ensure the long-term customer satisfaction, development of the team, Economic Performance, and the implementation of the local commercial policy through the implementation of Decathlon Malaysia local commercial policy.
i. To Customers
Know the technical features and user benefits to offer customers appropriate products and services, regardless of whether they are in range
Organize and manage the availability of the team to customers according to sales activity (working hours planning and efficient organization)
Improve and develop customer information by encouraging the subscription/registration of loyalty card to customers
ii. To The Team
Recruit sports talents who are sporty, has sense of service, vital, and concrete/practical
Guarantee the human structure is matched with the Decathlon Malaysia commercial policy and economic targets
Take the responsibility to develop skills and confidence of each team member as well as their ability to work independently, through regular and effective individual meeting, team meeting and daily coaching on floor
Make a training plan and development plan with the team.
Guarantee the standard employment process
iii. To The Company
Propose annual objectives (ambition) approved by leader
Analyze the local market and build the Decathlon Malaysia commercial policy for each sport
Decide the layout plan and range choice which reflects the commercial policies
Forecast and manage the economic performance and put action plans to improve with the team throughout the year
Boost Decathlon Malaysia best sales by using resources and commercial tools
Manage the sports experience which encourages customers to find new sports and innovations
Arrange the layout in accordance with implantation principles.
Produce the high-quality implantation's based on internal strategies
Maintain the layout with good facing to make customers satisfied
Make sure the stock is accurate and available using the automatic replenishment system
iv. For Safety of People and Goods
Enforce basic department safety standards
Apply and enforce all the security procedures (regarding people, goods and cash). Play an active role in combating shrinkage
Involved to train the team’s basic knowledge of safety
Observe the product safety policy (traceability of sensitive products, use-by dates etc.)
Lead the store well as duty manager when needed
v. Development and Complementary Skills
Know and manage the personal development plan and training plan.
Participate in training, develop the training skills and become a trainer
Improve skills of the teammates with the leader
Profile
What are we looking for:
- I am a Sports Enthusiast-Passion for Sports or a Sports Athlete!
- Strong communication skills in English and Bahasa Malaysia(written and spoken) are essential. Other languages is plus
- Minimum qualifications: Bachelors Degree is required
- Fresh Graduates to more experiences candidates are encouraged to apply
- An entrepreneur, vital and responsible
- Able to communicate effectively with all levels of the organization.
- Have a strong desire for continuous improvement and eager to learn
- Enjoy working in a vibrant and agile environment
- Strong interpersonal skills- someone who is ever ready to engage, listen and the ability to influence
- Possess a level of integrity and a team player.
- Digitally Savvy