Sports Advisor Full Time (Decathlon Shah Alam)

  • Permanent contract
  • Full-time
  • Less than 2 years of experience (Entry level)
  • BTEC Higher National Diploma, Diploma of Higher Education
  • Store Customer Service Advisor

Mission

Join the Decathlon Shah Alam Team!

Are you ready to turn your passion for sport into a career in a city renowned for its active community and sporting events? Do you thrive on providing an exceptional experience? Then join us as a Sports Advisor at our dynamic Decathlon Shah Alam store!

This isn't just a job; it's a chance to be part of an established, results-driven team that serves as the central sports outfitter for the entire Shah Alam area. We are looking for high-energy teammates who want to live an "Experience of a Lifetime" and deepen our impact on the local sporting scene.

Why Join the Decathlon Shah Alam Team?

  • Active Community Hub: Work in a centrally located store that is a prime destination for Shah Alam's robust community of runners, cyclists, and team sports enthusiasts. Engage with highly active and passionate customers.

  • Established Success: Join a productive and collaborative team with proven systems and strong local ties. You can hit the ground running and immediately contribute your expertise to a well-supported operation.

  • Real Development: Decathlon invests heavily in our teammates. We offer fantastic development and training to help you grow your career beyond the sales floor—whether you aim for management, specialized roles (e.g., in football, running), or even international opportunities within our global network.

  • Local Impact: Be a champion for sports accessibility, directly supporting local leagues, schools, and fitness events throughout Shah Alam.


The Role: Your Day-to-Day Mission

As a Sports Advisor, your mission is simple: ensure every customer leaves "satisfied or satisfied."

You will be the face of Decathlon, bringing your expertise and enthusiasm to:

  • Be a Sports Coach: Share your passion! Greet customers warmly and offer expert advice on products, helping them find the perfect gear for their sport, even suggesting new activities.

  • Create the Best Store: Work alongside your teammates to set up and maintain a beautiful, organized, and inviting department. You'll ensure our stock is accurate and products are displayed perfectly.

  • Be a Problem Solver: Handle any situation—from payments and returns to solving product queries—with a friendly, professional, 5-star attitude.

  • Build the Community: Connect with customers, encourage sign-ups for our loyalty programs, and become a recognizable, trusted resource for the local sports enthusiasts.

Ready to bring your passion for sport to the vibrant community of Shah Alam? Apply now!

Profile

1. The Essentials (Your Toolkit)

  • Education: A minimum of a Diploma in any field.

  • Experience: We welcome Fresh Graduates excited to start their career, as well as experienced professionals looking for a new challenge.

  • Communication: Fluent in English and Bahasa Malaysia (both written and spoken) is essential. Proficiency in other languages is a big plus!

  • Availability: You must be able to play as part of the team during our busiest times, including weekends and holidays.

2. The Winning Mindset (Your Attitude)

  • Customer-First Focus: You genuinely enjoy helping others—teammates and customers alike—and possess a strong sense of service.

  • Adaptable & Responsible: You are a self-motivated individual who thrives in a fast-paced, agile environment and can adapt quickly to change.

  • Digitally Savvy: You're comfortable with technology and ready to embrace digital tools to enhance the shopping experience.

  • Human-First Leader: You possess high standards for yourself and others, combining strong communication skills with an empathetic and people-first approach.

Skills

Leadership
sportive
Team Work
vitality
authenticity
Generosity